Privacy Policy

1. Information We Collect

• Personal details such as name, contact number, email address, and Emirates ID or passport information.
• Rental history, delivery addresses, payment confirmations, and communication records.
• Website analytics including pages viewed, device type, and referral sources via cookies.

2. How We Use Information

• To process bookings, verify identity, and manage rental agreements.
• To send confirmations, reminders, policy updates, or promotional offers with your consent.
• To improve our website, fleet offerings, and customer support experience.

3. Sharing & Disclosure

• We share details with insurance partners, payment processors, and delivery teams strictly for service fulfilment.
• We may disclose information when required by UAE law, regulatory bodies, or court orders.
• We do not sell personal data to third parties.

4. Data Storage & Security

• Data is stored on secure servers located within the UAE or reputable international data centres with strong safeguards.
• Access is restricted to authorised personnel using role-based permissions and encrypted channels.
• Physical documents are digitised and sealed in compliance with UAE data retention guidelines.

5. Cookies & Tracking

• Cookies help us remember preferences and measure campaign effectiveness.
• You can disable cookies via browser settings, but some features may not function optimally.
• Cookie data is linked to anonymous IDs unless you submit a form or complete a booking.

6. Data Retention

• Booking records are stored for at least 7 years to satisfy accounting and legal obligations.
• Marketing contacts can opt-out at any time via unsubscribe links or by messaging our support team.
• Upon request we will anonymise or delete personal data, subject to legal retention requirements.

7. Your Rights

• Request access to the personal information we hold about you.
• Ask for corrections if data is inaccurate or incomplete.
• Withdraw marketing consent or request deletion where legally permitted.

8. Contact & Updates

• We may update this policy to reflect regulatory changes or service enhancements.
• Major updates will be communicated via email or on this page with a revised effective date.
• For privacy queries email info@bestcheapcarental.ae.

Need help exercising your privacy rights? Reach our data protection officer via info@bestcheapcarental.ae or WhatsApp +971 55 426 7278.